Privacy Policy

Last updated: May 23, 2017

This privacy policy sets out how PlayCanvas Ltd uses and protects any information that you give PlayCanvas Ltd when you use this website.

PlayCanvas Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

PlayCanvas Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 23, 2017. If we make any material changes, we will notify you thereof. For the purposes of EU data protection legislation, PlayCanvas Ltd is the controller of your personal information.

What we collect

We may collect the following information:

  • contact information including your full name, username and email address
  • Information you provide by filling in forms on our websites. This includes information provided when registering, posting content (including to our forum) or subscribing to services.
  • Information that you provide by interacting with tools that submit content or information to our websites or services (including playing games on our website).
  • Survey responses, for research purposes
  • Details of your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send emails about new products, services or information that you may find interesting using the email address which you have provided. You can opt out of these by following the 'unsubscribe' link in the email.
  • To inform you about changes to our service.
  • To complete orders or carry out obligations from any contracts entered into between you and us.
  • To operate, optimise and maintain our website.
  • To compile aggregated statistics about customer traffic patterns and site usage to better understand the preferences of our visitors.

How we share your information

We may share your information with authorized service providers that perform certain services on our behalf. These service providers may have limited access to your information, which is needed to perform their functions, but are not permitted to share or use such information for any other purposes.

We may also share your information (i) to comply with applicable law or cooperate with law enforcement, including to respond in good faith to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; (ii) in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; (iii) to protect and defend the rights, property or safety of our company, our users, our employees, or others; (iv) to enforce our services terms and conditions or other agreements or policies; (v) with our affiliates (including our parent and subsidiary companies); and (vi) in connection with a substantial corporate transaction, such as the sale of our business or the services, a divestiture, merger, consolidation, or asset sale or transfer, or in the unlikely event of bankruptcy.

In addition, we may share aggregated information we collect with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis or other legitimate business purposes. Please note that such aggregated information will not include any information which allows third parties to identity you.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, no method of transmission over the internet, or method of electronic storage, is 100% secure.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For more information about how we use cookies and how you can opt out, please refer to our separate cookie policy located at https://playcanvas.com/cookies

Where we store your information

The information that we collect from you may be transferred to, and stored at, a destination outside of your country and the European Economic Area ("EEA") and, in particular, the US, which may have different or less protective privacy laws than those in your country. The information may also be processed by any service providers appointed by us who operate outside the EEA and their staff, and/or our own staff based outside of the EEA.

Links to other websites

Our website may contain links to other websites of interest and third party plug-ins (such as social media sharing buttons). However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Except for the sharing activities specifically described above, we will not sell, distribute or lease your personal information to third parties.

You have the right to request that we provide access to, correct, delete, restrict or provide portability of your personal information. If you would like to exercise any of these rights, please write to 191 PLOUGH WAY, LONDON, SE16 7FN, UNITED KINGDOM or email us at info@playcanvas.com.

We will fulfill all such requests in accordance with our obligations under application data protection laws. In particular, if you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

You also have the right to contact the Information Commissioner's Office (the UK data protection regulator) with any concerns you may have about our use of personal information. Contact details for the Information Commissioner's Office are available on its website at https://ico.org.uk/.